Full Access Statement

Introduction

The purpose of this Building Safety Resident Portal is to provide information to current residents and leaseholds of the building/estate and other individuals expressly authorised by the building/estate owner or managing agent. Further, this portal provides residents and leaseholders with a method of contact for enquires and feedback in line with building safety legislation.

These terms set out your rights and obligations to access and use this portal and restrictions on how it may be used.

Who we are

This portal is provided by Galliard Homes Limited, referred to in these Terms as 'we', or 'us'. You can contact us via the information on our website or in relation to this portal by email to: buildingsafety@galliardhomes.com.

Access to this Building Safety Resident Portal is strictly limited to current residents and leaseholders of the building/estate, or individuals expressly authorised by the building/estate owner or managing agent.

Your eligibility to access this portal shall automatically terminate in the event that you no longer own or occupy a premises or you are no longer the authorised representative for another organisation at a property in the building/estate or if you breach these Terms in a material way.

For data protection reasons only people over the age of 18 are allowed to register for this portal.

By proceeding, you confirm that you meet these eligibility requirements and agree to abide by these terms of use described below.

If you are unsure about your eligibility to access this portal or do not agree to these terms, you must not proceed and should contact the Building Safety Team for clarification: buildingsafety@galliardhomes.com.

Registration & Security

In return for accessing this portal, you:

• agree to maintain the security of the login information and password to access this portal and not share the login details with any other person;
• acknowledge that the content within this portal is confidential and provided solely for the personal, non-commercial purpose of informing residents and leaseholders about building safety matters;
• where you use the enquiry/feedback function of this portal or provide any information to us, agree:
  • to be fully responsible for your actions and any materials or information you submit;
  • that no materials of any kind submitted posted, transmitted, or shared by you on or through this portal will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libellous, defamatory or otherwise unlawful material and you have permission to use any materials;
  • not to:
    • upload, post, transmit, share or otherwise make available any unsolicited or unauthorised advertising, solicitations, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation;
    • upload, post, transmit, share, store or otherwise make publicly available on this portal any private information of any third party, including, addresses, phone numbers or email addresses;
    • upload, post, transmit, share or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
    • in a manner which is harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, intimidating, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable. All posts to this portal have IP information recorded and can be traced to specific users and computers. Please refer to our [harassment policy];
    • in any unlawful manner or in any other manner that could damage, disable, overburden or impair this portal or use automated scripts to collect information from or otherwise interact with this portal;
    • impersonate any person or entity, or falsely state or otherwise misrepresent yourself, or your affiliation with any person or entity; and
  • you authorise us to make such copies of any submissions by you as we deem necessary and you automatically grant, and you represent and warrant that you have the right to grant, to us any licences required to use such information;
• agree to maintain the security of the confidential information contained within this portal and not to use, reproduce or distribute any information for any use which is not in conjunction with your occupation/ownership of part of the building/estate (by way of examples, distribution of information/material to a prospective purchaser of your property within the building would be permitted but publishing online or distribution to the press would be strictly prohibited ); and
• acknowledge that we use your personal data as set out in our Privacy Notice.

Our rights

We reserve the right to monitor access to this portal and to verify user eligibility at any time.

Failure to comply with these terms or our eligibility requirements, constitutes a material breach of these terms and may result in us taking any action we deem necessary, including but not limited to: immediate withdrawal of your rights to use this portal or any part thereof on a temporary or permanent basis; or legal proceedings against you for reimbursement of all costs on an indemnity basis (including but not limited to, reasonable administrative and legal costs) resulting from your breach of these terms and other legal action we deem appropriate. We also reserve the right to disclose any content or information to law enforcement where we believe, in our sole discretion, this is necessary or required by law.

The content on the Customer Portal is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content of the Customer Portal.

This portal may be temporarily unavailable from time to time for maintenance or other reasons and we are not responsible for any technical malfunction.

We are the owner or the licensee of all intellectual property rights in the Customer Portal. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Law

These terms, their subject matter, and their formation and any non-contractual disputes or claims arising under them are governed by the laws of England and Wales. By using the portal you agree to the exclusive jurisdiction of the courts of England and Wales. If any term or provision of these terms is held to be illegal or unenforceable, in whole or in part, such term or provision or part thereof shall, to that extent, not form part of these terms and the enforceability of the remainder of these terms shall not be affected.